Frequently Asked Questions

They are synthetic fibres which mimic real lashes that come in different length/ weight/curls and they are carefully applied to your natural lash during lash appointment.

It can look natural or voluminous based on your preference and natural lash count.

We will advise the intensity and lash length of lash extensions based on the client’s lash health and condition so that the lash extensions are not too heavy for the natural lashes to handle. Subsequently, if the application is done correctly with proper isolation, the lashes will not be damaged.

Everyone has different lash shedding rate but it will typically last for 4 to 6 weeks with good aftercare. A refill is recommended to be done after 2 to 2.5 weeks after the first session.

We cannot stress enough the importance of lash cleansing. Do cleanse the lashes with lash cleanser and brush after the lash appointment twice a day to maintain the hygiene of the lashes. Avoid swimming after the lash appointment too.

It will take 1.5 to 2.5 hours for a lash appointment depending on the lash count of each client.

As long as the lash extensions are done properly, you can literally get your lashes done for life.

It is not advisable to wear mascara for hygiene and safety purpose.

Yes, we will do refill from other salons if the lashes are up to our standard. Do send us your photo before your appointment and we'll examine and inform you if a lash removal is required.

Yes, you can swim, shower and exercise with lash extensions, but it is important to wear goggles when swimming and do cleanse the lashes diligently after swimming and exercising.